Upscale Host/Hostess — Guest Experience Lead

Hakubo by Chinawhite; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

Hakubo by Chinawhite in Dubai is seeking a Host/Hostess for a full-time, on-site position. You will welcome guests, manage the reservation system, and coordinate seating with the service team to ensure smooth dining experiences.

The role requires professional demeanor, strong English communication, and the ability to handle reservations and inquiries with accuracy in a fast-paced environment.

Qualifications

• Strong interpersonal and customer service abilities with a friendly, professional attitude toward guests.
• Experience handling reservations and managing seating plans in a restaurant, lounge, or similar hospitality environment.
• Clear and confident communication, in person and over the phone, with good phone etiquette.

Responsibilities

• Welcome guests and manage the flow of reservations and walk-ins.
• Greet guests upon arrival and coordinate seating with the service team.
• Respond to phone and in-person inquiries and provide accurate information about the venue.

Skills

Interpersonal skills

Customer service

Reservation management

Phone etiquette

Organization

Job description

Hakubo by Chinawhite in Dubai is seeking a Host/Hostess for a full-time, on-site position. You will welcome guests, manage the reservation system, and coordinate seating with the service team to ensure smooth dining experiences.

The role requires professional demeanor, strong English communication, and the ability to handle reservations and inquiries with accuracy in a fast-paced environment.