Hostess

DAIKAN; Abu Dhabi; On-site; AED 31,000 - 47,000; Full time

Job summary

Daikan Izakaya Abu Dhabi is seeking a warm and welcoming Hostess to join our team. You will be the first impression for guests, greeting them and guiding them to tables while coordinating seating flow.

You will maintain the host station, manage reservations and walk-ins, assist with menu knowledge, work closely with staff, and ensure a spotless dining environment while adhering to health and safety standards.

Qualifications

• Experience as hostess or in a similar customer service role preferred.
• Excellent communication and multitasking skills in a fast-paced environment.
• Proficiency in managing reservations and seating logistics.

Responsibilities

• Greet and welcome guests at arrival to create a positive first impression.
• Manage reservations and walk-in guests, coordinating seating for smooth dining room flow.
• Provide guests with information about specials and menu offerings.
• Collaborate with waitstaff and kitchen to ensure efficient service.
• Maintain cleanliness of the host station and dining areas to uphold a welcoming environment.
• Follow health and safety regulations to ensure guest and staff well-being.

Skills

Strong communication skills

Interpersonal skills

Multitasking

Customer service oriented

Positive attitude

Reservations management

Job description

Daikan Izakaya Abu Dhabi a premier destination for Japanese cuisine is looking for a warm and welcoming Hostess to join our dynamic team. As the first point of contact for our guests you will play a vital role in creating a positive and inviting atmosphere as well as ensuring smooth seating operations within our restaurant.

Responsibilities

• Guest Reception Greet and welcome guests with a friendly demeanour as they arrive at the restaurant. Ensure a positive first impression.
• Seating Management Manage reservations and walk-in guests efficiently coordinating seating to optimise the dining room flow.
• Menu Knowledge Provide guests with information about daily specials, chef recommendations and our menu offerings.
• Customer Service Address guest inquiries and concerns promptly ensuring their needs are met and assisting with any special requests.
• Collaboration Work closely with the waitstaff and kitchen team to ensure smooth and efficient service throughout the dining experience.
• Maintaining Cleanliness Keep the host station and dining areas tidy and organised creating a welcoming environment.
• Health and Safety Compliance Adhere to health and safety regulations to ensure the well-being of guests and staff.

Requirements

• Previous experience as a hostess or in a similar customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.
• Positive attitude and a friendly demeanour.
• Proficient in managing reservations and wait lists.
• Flexibility to work evenings, weekends, and holidays.
• Team player with a commitment to providing excellent guest service.