Hospitality Waiter — Guest Experience & Upsell Pro

Accor Group; Dubai; On-site; AED 33,480 - 50,220; Full time

Benefits offered by this job

Career development paths

Vibrant multicultural environment

Learning from global service standards

Job summary

Accor Group is seeking a Waiter to join their Dubai team. This role focuses on delivering exceptional dining experiences while maintaining high service standards. You will be responsible for greeting guests, taking orders, serving food and drinks, and ensuring the dining areas are clean and organized.

The ideal candidate has a friendly personality, strong customer service orientation, and is able to work efficiently under pressure. Join a vibrant hospitality environment and grow within one of the world's largest hotel groups.

Qualifications

• Strong customer service orientation with a friendly personality.
• Ability to multitask and work efficiently under pressure.
• Good communication and interpersonal skills.
• Positive attitude and willingness to support the team.
• Passionate about hospitality and guest satisfaction.

Responsibilities

• Greet and welcome guests with warmth, professionalism, and a service-focused mindset.
• Take accurate food and beverage orders and communicate clearly with kitchen and bar teams.
• Serve meals and drinks quickly while ensuring proper presentation and quality.
• Anticipate guest needs and respond promptly to requests or concerns.
• Maintain the cleanliness and organization of dining areas, tables, and service stations.

Skills

Food and beverage service

Order taking and coordination

Upselling and menu knowledge

Customer interaction and problem solving

Cash handling and POS operation

Hygiene and safety compliance

Team collaboration

Table setup, cleaning, and service preparation

Education

High school diploma or equivalent

Job description

Accor Group is seeking a Waiter to join their Dubai team. This role focuses on delivering exceptional dining experiences while maintaining high service standards. You will be responsible for greeting guests, taking orders, serving food and drinks, and ensuring the dining areas are clean and organized.

The ideal candidate has a friendly personality, strong customer service orientation, and is able to work efficiently under pressure. Join a vibrant hospitality environment and grow within one of the world's largest hotel groups.