Hospitality Guest Services Specialist - Back Office

Hyatt Regency; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Hyatt Regency Dubai seeks a Guest Services Officer - Back Office within the Rooms Division. You will provide an excellent and consistent level of service to guests and help the back office run smoothly and efficiently.

Qualifications include a relevant degree or diploma in Hospitality or Tourism management, at least 2 years of hotel operations experience, and strong customer service, communications, and interpersonal abilities.

Qualifications

• Degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills.

Responsibilities

• Provide excellent and consistent level of service to guests.
• Contribute to smooth and efficient running of the back office within the Rooms Division.

Skills

Customer service

Communication

Interpersonal skills

Education

Hospitality/Tourism degree or diploma

Job description

Hyatt Regency Dubai seeks a Guest Services Officer - Back Office within the Rooms Division. You will provide an excellent and consistent level of service to guests and help the back office run smoothly and efficiently.

Qualifications include a relevant degree or diploma in Hospitality or Tourism management, at least 2 years of hotel operations experience, and strong customer service, communications, and interpersonal abilities.