HOP Site Lead: Rapid Grocery Ops Dubai

Deliveroo; Dubai Emirate; On-site; AED 180,000 - 240,000; Full time

Job summary

Deliveroo is seeking a HOP Site Team Leader in Dubai to drive operational excellence on site. You will lead the team, ensure stock accuracy, and optimise productivity while upholding safety and compliance across the shift. This role focuses on delivering speed and quality in a fast-paced environment.

We value hands-on leadership, strong communication, and a proactive approach to meeting KPIs and maintaining a positive team culture within Deliveroo HOP in the UAE.

Qualifications

• Previous experience in FMCG/retail/warehouse/last mile environments preferred but not essential.
• Strong hands-on mentality and detail-oriented approach.
• Proven ability to communicate professionally with teams and external partners.
• Excellent English communication, both written and spoken.
• Right to work in the UAE is required.

Responsibilities

• Lead the site team and collaborate with site management to meet company objectives.
• Supervise order picking, packaging SLAs and quality assurance to maximise customer satisfaction.
• Coach and supervise adherence to SOPs and safety policies on shift.
• Coordinate with Deliveroo riders and ensure efficient dispatch and accurate order handling.
• Maintain inventory accuracy and stock rotation, manage stock counts and replenishment.
• Drive merchandising standards, site cleanliness, and orderly operations.
• Ensure compliance with policies and maintain professional relationships with stakeholders.

Skills

Leadership

Attention to detail

Communication skills

English proficiency

Right to work in UAE

Job description

Deliveroo is seeking a HOP Site Team Leader in Dubai to drive operational excellence on site. You will lead the team, ensure stock accuracy, and optimise productivity while upholding safety and compliance across the shift. This role focuses on delivering speed and quality in a fast-paced environment.

We value hands-on leadership, strong communication, and a proactive approach to meeting KPIs and maintaining a positive team culture within Deliveroo HOP in the UAE.