HEAD - SMART SOLUTION

The Peninsular and Oriental Steam Navigation Company; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

The Peninsular and Oriental Steam Navigation Company is seeking an experienced Project Operations professional to oversee the planning, execution, and closure of AV/ELV projects. You will approve schedules, control budgets, manage risks, and coordinate with clients and stakeholders to meet scope and quality targets.

Lead on project controls, KPI reporting, and continuous improvement while guiding teams and ensuring adherence to HSE and regulatory standards across the portfolio.

Qualifications

• Extensive experience in planning, executing, and closing complex projects.
• Ability to manage budgets, forecasts, and variations.
• PMP certification or equivalent project management credentials.
• Strong communication with non-technical stakeholders.
• Proven leadership and cross-functional coordination.

Responsibilities

• Oversee planning, execution, and closure of all projects to ensure delivery on time, within budget, and to approved scope.
• Approve project schedules, methodologies, delivery strategies, and control frameworks across the portfolio.
• Own cost control, margin protection, cash flow, forecasting, and budget vs. actual performance with Project Managers.
• Identify and mitigate commercial and operational risks, manage variations, and support invoicing and claims approvals.
• Plan, approve, and optimise manpower, subcontractors, and technical resources with the correct skill mix and utilisation.
• Ensure timely, compliant procurement while monitoring vendor performance, delivery schedules, and scope adherence.
• Resolve escalated technical, site, and resource issues, providing senior operational direction when required.
• Enforce quality standards, HSE compliance, authority regulations, inspections, audits, and NCR closure across all projects.
• Act as the senior operational interface for key clients and consultants, leading escalations and ensuring satisfaction.
• Monitor project KPIs (cost, schedule, quality, risk) and ensure accurate, timely operational reporting to management.
• Implement standardised project controls, best practices, and lessons learned to drive efficiency and consistency.
• Promote a high-performance culture, lead PM review meetings, and support business development with operational input.

Skills

Project management

Budgeting

Resource allocation

Leadership

Communication skills

Agile methodologies

Waterfall methodologies

Tools

CCTV

ACS

AV

Structured Cabling

BMS Interface

Job description

3. KEY RESPONSIBILITY

1. Oversee planning, execution, and closure of all projects to ensure delivery on time, within budget, and to approved scope.
2. Approve project schedules, methodologies, delivery strategies, and control frameworks across the portfolio.
3. Own cost control, margin protection, cash flow, forecasting, and budget vs. actual performance with Project Managers.
4. Identify and mitigate commercial and operational risks, manage variations, and support invoicing and claims approvals.
5. Plan, approve, and optimise manpower, subcontractors, and technical resources with the correct skill mix and utilisation.
6. Ensure timely, compliant procurement while monitoring vendor performance, delivery schedules, and scope adherence.
7. Resolve escalated technical, site, and resource issues, providing senior operational direction when required.
8. Enforce quality standards, HSE compliance, authority regulations, inspections, audits, and NCR closure across all projects.
9. Act as the senior operational interface for key clients and consultants, leading escalations and ensuring satisfaction.
10. Monitor project KPIs (cost, schedule, quality, risk) and ensure accurate, timely operational reporting to management.
11. Implement standardised project controls, best practices, and lessons learned to drive efficiency and consistency.
12. Promote a high-performance culture, lead PM review meetings, and support business development with operational input.

4. TECHNICAL COMPETENCIES

• Understanding of Smart Technologies:
  • Strong AV/ELV systems knowledge (CCTV, ACS, AV, Structured Cabling, BMS Interface .. etc ).
• Project Management:
  • Agile and Waterfall Methodologies: Comprehensive knowledge of different project management approaches and tools.
  • Budgeting and Resource Allocation: Competency in managing project budgets and resources effectively.
  • Previous experience in execution successfully AV/ELV Projects with value of 50 - 30M and above
  • Certified PMP
• Innovation and Product Development:
  • Implement a digital ELV project control dashboard (cost, manpower, progress, risks).
  • Project & financial management expertise
  • Consistent quality across projects
• Communication Skills:
  • Strong ability to communicate technical concepts to non-technical stakeholders effectively.
  • Ability to work with other colleagues from operation department clear guidance
  • Client facing communication skills
• Adaptability to change:
  • Ability to adapt within team and assure and implement a program management system.
  • Leadership and cross-functional coordination