Head of Global Key Accounts & Growth

CEVA Logistics; Dubai; On-site; AED 279,000 - 502,000; Full time

Job summary

CEVA Logistics in Dubai, United Arab Emirates, is seeking an experienced sales professional to drive growth with major customers and partners. The role focuses on planning key-account strategies, developing market segments, and aligning cross-functional teams to deliver results across an international network.

You will lead tenders, implement pricing procedures, monitor performance, and report weekly activity through the CRM system.

Responsibilities

• Sets plans to manage key customers and partners and coordinates with key accounts to outline strategies for relationship growth.
• Implements business plans and service levels, monitors opportunities, and reports progress to stakeholders.
• Develops market segments and positions CEVA Logistics as a leading player.
• Secures approved/vendor status from key accounts.
• Keeps customer knowledge updated on decision makers, volume potential, and industry challenges.
• Growing CEVA Logistics market share and profitability through customers’ operations network.
• Develops and implements the sales action plan.
• Reviews performance and quality indicators per contract.
• Plans monthly growth and sales activities with the network sales team.
• Leads actions with identified customer interlocutors and defines pricing procedures.
• Plans tenders and participates in sign-off with operations teams.
• Leads global tenders and presents to customers with CEVA support functions.
• Escalates disputes to corporate steering committee and manages weekly CRM updates.

Job description

CEVA Logistics in Dubai, United Arab Emirates, is seeking an experienced sales professional to drive growth with major customers and partners. The role focuses on planning key-account strategies, developing market segments, and aligning cross-functional teams to deliver results across an international network.

You will lead tenders, implement pricing procedures, monitor performance, and report weekly activity through the CRM system.