Guest Service Officer- Reservations

Hyatt Regency; Dubai; Presencial; AED 40.000 - 70.000; Jornada completa

Descripción de la vacante

Hyatt Regency Dubai Creek Heights in Dubai is seeking a Guest Service Officer to deliver excellent service to guests and ensure a smooth Reservations workflow within the Rooms Division. The role emphasizes strong customer service, effective communication, and interpersonal skills to create a memorable guest experience in a fast-paced hotel environment.

We value teamwork, professional presentation and a proactive attitude to support guest needs across front desk operations, check-in/out and guest

Formación

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 1 to 2 years of work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsabilidades

• Provide excellent and consistent service to customers.
• Contribute to the smooth and efficient running of the Reservations within the Rooms Division.

Conocimientos

Customer service

Communications

Interpersonal skills

Educación

Hospitality or Tourism management degree/diploma

Descripción del empleo

Job Description:

Organization- Hyatt Regency Dubai Creek Heights

Summary

You will be responsible to provide an excellent and consistent level of service to your customers.

The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reservations within the Rooms Division.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management.

Minimum 1 to 2 years of work experience in hotel operations.

Good customer service, communications and interpersonal skills are a must.