Guest Services Officer — Hotel Front Desk (Rooms Division)

Hyatt Hotels Corporation; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Hyatt Hotels Corporation in Dubai is seeking a Guest Services Officer - Apartment to deliver an excellent and consistent level of service to guests. You will help ensure the smooth operation of the Reception within the Rooms Division and handle guest inquiries with professionalism.

Ideally you hold a degree or diploma in Hospitality or Tourism management and have at least 2 years' experience in hotel operations.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to guests.
• The Guest Services Officer - Apartment contributes to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communications

Interpersonal skills

Education

Hospitality or Tourism management degree/diploma

Job description

Hyatt Hotels Corporation in Dubai is seeking a Guest Services Officer - Apartment to deliver an excellent and consistent level of service to guests. You will help ensure the smooth operation of the Reception within the Rooms Division and handle guest inquiries with professionalism.

Ideally you hold a degree or diploma in Hospitality or Tourism management and have at least 2 years' experience in hotel operations.