Guest Reservations Specialist — On-Site UAE

Hilton; Ras Al Khaimah; On-site; AED 36,000 - 60,000; Full time

Job summary

Hilton in Ras Al Khaimah is seeking a dedicated Customer Service/Reservations agent for an on-site, full-time role. You will handle reservations in line with Hilton standards and provide friendly, courteous service to guests and colleagues.

Responsibilities include processing reservations promptly, answering inquiries, and managing team member reservations for the Team Member Travel Program, contributing to an exceptional guest experience in a dynamic hotel environment.

Qualifications

• Ability to process reservations following brand standards.
• Friendly and courteous communication skills.

Responsibilities

• Process reservations in a timely manner following Hilton standards.
• Answer reservations inquiries in a friendly and courteous manner.
• Handle team member reservations for the Team Member Travel Program.

Skills

Brand standards

Customer service

Job description

Hilton in Ras Al Khaimah is seeking a dedicated Customer Service/Reservations agent for an on-site, full-time role. You will handle reservations in line with Hilton standards and provide friendly, courteous service to guests and colleagues.

Responsibilities include processing reservations promptly, answering inquiries, and managing team member reservations for the Team Member Travel Program, contributing to an exceptional guest experience in a dynamic hotel environment.