Arabic-Speaking Reservations Pro — Elevate Guest Stays

Hilton; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Hilton in Abu Dhabi is seeking a Reservations Agent (Arabic Speaker) to join our hotels team. You will handle guest inquiries, convert them into confirmed reservations, and ensure accurate recording of details to deliver memorable stays in a fast-paced, guest-focused environment.

As an Arabic-speaking Reservations Agent, you will actively promote hotel services and upgrades, supporting sales efforts and helping identify potential leads for future business opportunities, contributing to a warm

Qualifications

• Provide exceptional guest service and respond promptly to inquiries.
• Record and process reservations accurately and efficiently.
• Promote hotel services and upgrades to maximize bookings.

Responsibilities

• Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
• Secure individual bookings: Convert guest inquiries into confirmed reservations
• Maintain attention to detail: Record and process all reservations with accuracy
• Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
• Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

Skills

Customer service

Booking management

Attention to detail

Sales techniques

Sales support

Job description

Hilton in Abu Dhabi is seeking a Reservations Agent (Arabic Speaker) to join our hotels team. You will handle guest inquiries, convert them into confirmed reservations, and ensure accurate recording of details to deliver memorable stays in a fast-paced, guest-focused environment.

As an Arabic-speaking Reservations Agent, you will actively promote hotel services and upgrades, supporting sales efforts and helping identify potential leads for future business opportunities, contributing to a warm