Reservations Agent

Hilton; Ras Al Khaimah; Presencial; AED 36.000 - 60.000; Jornada completa

Descripción de la vacante

Hilton in Ras Al Khaimah is seeking a dedicated Customer Service/Reservations agent for an on-site, full-time role. You will handle reservations in line with Hilton standards and provide friendly, courteous service to guests and colleagues.

Responsibilities include processing reservations promptly, answering inquiries, and managing team member reservations for the Team Member Travel Program, contributing to an exceptional guest experience in a dynamic hotel environment.

Formación

• Ability to process reservations following brand standards.
• Friendly and courteous communication skills.

Responsabilidades

• Process reservations in a timely manner following Hilton standards.
• Answer reservations inquiries in a friendly and courteous manner.
• Handle team member reservations for the Team Member Travel Program.

Conocimientos

Brand standards

Customer service

Descripción del empleo

Why we think you can apply

On-site · Ras Al Khaimah Full Time Customer Service

Employer country United Arab Emirates · Ras Al Khaimah

Hiring model UAE-based role · the employer hires in the UAE

Work from Ras Al Khaimah · on-site

Time-zone overlap Gulf Standard Time · none needed

Responsibilities

• Process reservations in a timely manner following Hilton standards
• Answer reservations inquiries in a friendly and courteous manner
• Handle team member reservations for the Team Member Travel Program

What we look for

• Ability to process reservations following brand standards
• Friendly and courteous communication skills