Guest Laundry Valet — Prompt, Careful Service

RIXOS; Abu Dhabi; On-site; AED 33,000 - 50,000; Full time

Job summary

RIXOS in Abu Dhabi is seeking a Laundry Attendant Valet to manage guest laundry and dry-cleaning with care, ensuring items are recorded accurately and delivered on time. You will collect items from rooms, verify lists, and handle garments confidentially while maintaining the valet area.

Join our team to provide excellent guest service, work with precision, and support seamless hotel operations in a dynamic hospitality environment.

Qualifications

• Prior experience in a hotel laundry is an advantage.
• Strong communication and customer service skills.
• Excellent attention to detail and organization.
• Ability to work shifts including weekends and public holidays.
• Good command of English; additional languages are a plus.

Responsibilities

• Collect guest laundry and dry-cleaning items from guest rooms as requested.
• Check garments for stains and damage before processing.
• Verify laundry lists and ensure accurate recording of all items.
• Deliver clean and pressed garments to guest rooms promptly.
• Coordinate with Laundry Department to ensure timely processing and delivery.
• Handle guest garments with care and maintain confidentiality.
• Respond politely to guest inquiries and communicate delays or special requests.
• Maintain cleanliness and organization of the laundry valet area.
• Follow hotel policies, hygiene standards and health and safety procedures.

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Shift work

English proficiency

Job description

RIXOS in Abu Dhabi is seeking a Laundry Attendant Valet to manage guest laundry and dry-cleaning with care, ensuring items are recorded accurately and delivered on time. You will collect items from rooms, verify lists, and handle garments confidentially while maintaining the valet area.

Join our team to provide excellent guest service, work with precision, and support seamless hotel operations in a dynamic hospitality environment.