Guest Laundry Concierge

Accorhotel; Abu Dhabi; Sur place; AED 28 000 - 50 000; Plein temps

Résumé du poste

Accorhotel is seeking a Laundry Attendant Valet in Abu Dhabi to collect, process and deliver guest laundry and dry-cleaning items while maintaining high standards of care and service. The role focuses on accurate recording, timely delivery, and courteous guest interaction.

Candidates should have good communication and English skills, attention to detail, and flexibility to work shifts including weekends and holidays. Prior hotel laundry experience is advantageous.

Qualifications

• Previous experience in a hotel laundry department or a similar role is an advantage.
• Good communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to handle guest garments with care and professionalism.
• Ability to work shifts, including weekends and public holidays.
• Good command of English; additional languages are an advantage.

Responsabilités

• Collect guest laundry and dry-cleaning items from guest rooms as requested
• Check garments for stains damage and discrepancies before processing
• Verify laundry lists and ensure accurate recording of all items
• Deliver clean and pressed garments to guest rooms promptly
• Coordinate with the Laundry Department to ensure timely processing and delivery
• Handle guest garments carefully and maintain confidentiality of guest belongings
• Respond politely to guest inquiries and communicate any delays or special requests
• Maintain cleanliness and organization of the laundry valet area
• Follow hotel policies hygiene standards and health and safety procedures

Connaissances

Customer service

Attention to detail

Organizational skills

English communication

Shift work

Description du poste

Accorhotel is seeking a Laundry Attendant Valet in Abu Dhabi to collect, process and deliver guest laundry and dry-cleaning items while maintaining high standards of care and service. The role focuses on accurate recording, timely delivery, and courteous guest interaction.

Candidates should have good communication and English skills, attention to detail, and flexibility to work shifts including weekends and holidays. Prior hotel laundry experience is advantageous.