Laundry Valet

Rotana; Dubai; On-site; AED 28,000 - 42,000; Full time

Job summary

Rotana is seeking a Laundry Valet in Dubai to ensure guests receive clean laundry on time with high standards. You will pick up and deliver laundry, log items, verify contents, and handle specials with care.

The role requires a friendly, proactive, and team-oriented individual capable of thriving in a busy hotel environment. duties include assisting with inventories, training attendance, and maintaining professional service.

Qualifications

• Previous experience in a similar role.
• High school or equivalent; vocational training within the laundry operation.
• Good command of English communication skills.
• Ability to work in a busy environment and stay calm under pressure.
• Customer-focused, proactive, and team-oriented.

Responsibilities

• Pickup and delivery of guest laundry.
• Collect laundry and dry cleaning bags from guest rooms and log guest name, room number and pieces.
• Count and verify items per lists; record collection and delivery times.
• Report any guest valuables found in pockets of clothes.
• Check items for damage and stains and take action to rectify.
• Collect/deliver outside guest laundry and assist as needed.
• Deliver all guest items punctually and professionally.
• Assist in loading/unloading of dryers and sorting items.
• Assist in inventories and attend trainings as scheduled.

Skills

English communication

Positive attitude

Hands-on

People service

Teamwork

Calm under pressure

Accountability

Understanding the job

Taking responsibility

Customer focus

Education

High school or equivalent

Vocational laundry training

Job description

Job Location: Dubai, United Arab Emirates

Work Mode: On-site

Date Posted: 13 October 2026

Job Reference/ID: 5494168_en

Job Description / Role:

We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Valet you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards.

Key Responsibilities:

• Responsible for pick up and delivery of guest laundry


• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed


• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message


• Report immediately any guest valuables / items found in pockets of clothes sent to laundry


• Check all items for damage and stains and take appropriate action to rectify these issues


• Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary


• Responsible for delivering all guest items punctually and in a professional, courteous way


• Assist in the loading and unloading of dryers and sort out washed laundry items


• Assist in inventories and attend all trainings as informed and scheduled

Experience Required: Previous experience in a similar role

Education Qualifications: High school or equivalent; vocational training within the laundry operation.

Skills Required:

• Good command of English communication skills


• Positive, friendly attitude


• Hands-on


• Passion for people and service


• Thrive working in a busy environment


• Stay calm under pressure


• Understanding the Job


• Taking Responsibility


• Customer Focus


• Teamwork

Employment / Job Type: Full Time

Nationality: GCC National

About the Company:

Abu Dhabi headquartered hotel management company and one of the largest homegrown operators in the Middle East and Africa. Founded in the 1990s, Rotana manages properties under Rotana Hotels and Resorts, Centro, Rayhaan, Arjaan, and Edge, covering business hotels, resorts, and serviced apartments across the Gulf, Africa, and Eastern Europe.

Company Industry: Hospitality

Department / Functional Area: Laundry

Closing Date: 18 October 2026