Lux Laundry Attendant — Fast, Courteous Guest Service

Rixos Hotels; Abu Dhabi; On-site; AED 17,000 - 23,000; Full time

Benefits offered by this job

Discounted rates

Learning programs

Career growth

Planet 21 CSR

Job summary

Rixos Premium Saadiyat Island is seeking a Laundry Attendant – Valet to collect, check, record, and deliver guest laundry and dry-cleaning items according to hotel standards. You will ensure garments are handled with care and returned within the required timeframe while delivering excellent guest service.

This role requires strong attention to detail, good English communication, and the ability to work flexible shifts, including weekends and holidays.

Qualifications

• Previous hotel laundry experience is advantageous.
• Good communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to handle guest garments with care and professionalism.
• Ability to work shifts, including weekends and public holidays.
• Good command of English; additional languages are an advantage.

Responsibilities

• Collect guest laundry and dry-cleaning items from guest rooms as requested.
• Check garments for stains, damage, and discrepancies before processing.
• Verify laundry lists and ensure accurate recording of all items.
• Deliver clean and pressed garments to guest rooms promptly.
• Coordinate with the Laundry Department to ensure timely processing and delivery.
• Handle guest garments carefully and maintain confidentiality of guest belongings.
• Respond politely to guest inquiries and communicate any delays or special requests.
• Maintain cleanliness and organization of the laundry valet area.
• Follow hotel policies, hygiene standards, and health and safety procedures.

Skills

Good communication

Customer service

Attention to detail

Organizational skills

Shift flexibility

English fluency

Job description

Rixos Premium Saadiyat Island is seeking a Laundry Attendant – Valet to collect, check, record, and deliver guest laundry and dry-cleaning items according to hotel standards. You will ensure garments are handled with care and returned within the required timeframe while delivering excellent guest service.

This role requires strong attention to detail, good English communication, and the ability to work flexible shifts, including weekends and holidays.