Luxury Laundry Attendant & Guest Service Valet

Ennismore; Abu Dhabi; On-site; AED 39,000 - 58,000; Full time

Benefits offered by this job

Discounted employee rates at Accor/ROH

Learning programs through academies

Career development opportunities

CSR initiatives (Planet 21)

Job summary

Rixos Premium Saadiyat Island seeks a Laundry Attendant – Valet to collect, check, and return guest laundry and dry-cleaning items while upholding hotel standards and guest service. You will ensure timely processing and secure handling of garments.

Experience in hotel laundry is a plus; strong English communication and a proactive attitude are required. This role supports the housekeeping team in delivering premium hospitality at our Abu Dhabi property.

Qualifications

• Previous hotel laundry experience is advantageous.
• Good communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to handle guest garments with care and professionalism.
• Ability to work shifts, including weekends and public holidays.
• Good command of English; additional languages are an advantage.

Responsibilities

• Collect guest laundry and dry-cleaning items from guest rooms as requested.
• Check garments for stains, damage, and discrepancies before processing.
• Verify laundry lists and ensure accurate recording of all items.
• Deliver clean and pressed garments to guest rooms promptly.
• Coordinate with the Laundry Department to ensure timely processing and delivery.
• Handle guest garments carefully and maintain confidentiality of guest belongings.
• Respond politely to guest inquiries and communicate any delays or special requests.
• Maintain cleanliness and organization of the laundry valet area.
• Follow hotel policies, hygiene standards, and health and safety procedures.

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Shift work

English proficiency

Job description

Rixos Premium Saadiyat Island seeks a Laundry Attendant – Valet to collect, check, and return guest laundry and dry-cleaning items while upholding hotel standards and guest service. You will ensure timely processing and secure handling of garments.

Experience in hotel laundry is a plus; strong English communication and a proactive attitude are required. This role supports the housekeeping team in delivering premium hospitality at our Abu Dhabi property.