Guest Laundry & Valet Concierge

Grand Millennium Al Wahda; Abu Dhabi; On-site; AED 28,000 - 50,000; Full time

Job summary

Grand Millennium Al Wahda in Abu Dhabi is seeking a Laundry Valet to deliver efficient laundry and valet services, handling guests' items with care and upholding high standards of service. You will greet guests, collect items, tag and track orders, maintain billing records, and coordinate with the laundry and housekeeping teams to ensure timely processing.

The role requires adherence to environmental, health and safety procedures and a proactive approach to guest inquiries, cleanliness and

Responsibilities

• Greet guests and colleagues in a welcoming and courteous manner.
• Collect guests' laundry and valet items, noting any special instructions.
• Ensure proper tagging and tracking of items for laundry and valet services.
• Transport laundry items to the laundry department for processing.
• Maintain detailed records of laundry and valet orders, including billing information.
• Monitor the status of laundry orders and coordinate with the laundry team.
• Address guest inquiries and concerns related to laundry and valet services.
• Ensure the safe and timely delivery of cleaned and pressed items to guests.
• Uphold high standards of cleanliness and presentation in valet services.
• Collaborate with the laundry and housekeeping teams for seamless operations.
• Adhere to environmental and safety regulations for laundry and valet services.
• Provide assistance to guests with any additional requests or information.
• Operate in a safe and environmentally friendly manner to safeguard health and safety of guests and colleagues, and contribute to environmental conservation.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Job description

Grand Millennium Al Wahda in Abu Dhabi is seeking a Laundry Valet to deliver efficient laundry and valet services, handling guests' items with care and upholding high standards of service. You will greet guests, collect items, tag and track orders, maintain billing records, and coordinate with the laundry and housekeeping teams to ensure timely processing.

The role requires adherence to environmental, health and safety procedures and a proactive approach to guest inquiries, cleanliness and