Guest Experience & Ticketing Specialist

Hero Experiences Group; United Arab Emirates; Vor Ort; AED 24.000 - 42.000; Vollzeit

Zusammenfassung

Hero Experiences Group is seeking a Guest Service Assistant for the Jebel Jais Viewing Deck Platform in the United Arab Emirates. You will welcome guests, process tickets, provide information about attractions, and promote additional experiences while ensuring a safe, memorable visit.

This role requires strong communication, cash handling skills, and the ability to work outdoors in varying weather. English and Arabic are preferred; bilingual candidates are encouraged.

Qualifikationen

• Experience in customer service preferred, hospitality or ticketing.
• Entry-level candidates with strong communication may be considered.
• Fluency in English and Arabic is preferred; bilingual is a plus.

Aufgaben

• Welcome guests with a friendly, professional approach.
• Provide information on facilities, attractions and safety.
• Process ticket sales and manage payments via POS.
• Upsell additional experiences and offers.
• Maintain cleanliness of counters and assist with queue management.
• Follow safety procedures and assist in emergencies.

Kenntnisse

Customer service

Cash handling

POS systems

Multilingual

Teamwork

Tools

POS system

Jobbeschreibung

Hero Experiences Group is seeking a Guest Service Assistant for the Jebel Jais Viewing Deck Platform in the United Arab Emirates. You will welcome guests, process tickets, provide information about attractions, and promote additional experiences while ensuring a safe, memorable visit.

This role requires strong communication, cash handling skills, and the ability to work outdoors in varying weather. English and Arabic are preferred; bilingual candidates are encouraged.