Guest Experience Specialist

Sunset Hospitality Group; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Sunset Hospitality Group in Dubai is seeking a guest-facing team member to warmly welcome guests and deliver professional service throughout each visit.

You will handle guest feedback and concerns, contributing to a consistently positive guest experience. Excellent English communication, interpersonal skills, and a basic level of computer literacy are essential, along with a collaborative, customer-focused attitude.

Qualifications

• Excellent English communication and interpersonal skills.
• Basic computer skills required.

Responsibilities

• Welcomes and assists guests.
• Provides professional service to guests.
• Handles guest feedback and concerns.
• Supports a positive guest experience throughout their visit.

Skills

English proficiency

Interpersonal skills

Basic computer skills

Job description

Sunset Hospitality Group in Dubai is seeking a guest-facing team member to warmly welcome guests and deliver professional service throughout each visit.

You will handle guest feedback and concerns, contributing to a consistently positive guest experience. Excellent English communication, interpersonal skills, and a basic level of computer literacy are essential, along with a collaborative, customer-focused attitude.