Guest Experience Talent Coach (Front Desk Leader)

Tanqeeb; Abu Dhabi; On-site; AED 45,000 - 78,000; Full time

Job summary

Marriott International / W Hotels in Abu Dhabi is seeking a Front Office/Guest Services professional to manage guest check-ins, verify identity and payment, assign rooms, and issue keys. You will balance cash, prepare daily reports, and assist with guest requests throughout the shift.

The role requires at least 1 year of related experience, high school diploma or equivalent, and willingness to supervise and coach team members.

Qualifications

• High school diploma or G.E.D. is required.
• At least 1 year of related work experience.
• Experience supervising a team is preferred.

Responsibilities

• Process guest check-ins and verify identity, payment method, and room assignment.
• Issue room keys and ensure accurate guest accounts; enter Marriott Rewards information.
• Balance cash, prepare cashier reports, and handle closing procedures.
• Prepare daily logs, contingency lists, and reports; assist with guest requests and coordinate with staff as needed.

Education

High school diploma or G.E.D. equivalent

Tools

POS systems

Cash handling

Job description

Marriott International / W Hotels in Abu Dhabi is seeking a Front Office/Guest Services professional to manage guest check-ins, verify identity and payment, assign rooms, and issue keys. You will balance cash, prepare daily reports, and assist with guest requests throughout the shift.

The role requires at least 1 year of related experience, high school diploma or equivalent, and willingness to supervise and coach team members.