Guest Experience Supervisor

Tanqeeb; Abu Dhabi; On-site; AED 67,000 - 89,000; Full time

Job summary

Marriott International is seeking a Front Desk/Guest Service Associate at Marriott Executive Apartments in Abu Dhabi to handle check-ins, verify guest identity and payments, assign rooms, and issue keys while ensuring accurate billing and daily reports. The role requires strong customer service and adherence to policy.

You will balance cash, prepare cashier reports, and support training of team members, while maintaining confidentiality and professional appearance.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins, verify identity and payment, assign rooms and issue keys.
• Secure payment prior to issuing room key and balance daily receipts.
• Enter and review daily reports and cash/operational logs.
• Assist management in training, coaching and evaluating employees.
• Maintain confidentiality of proprietary information and ensure professional appearance.

Skills

Supervisory experience

Education

High school diploma or GED

Job description

Marriott International is seeking a Front Desk/Guest Service Associate at Marriott Executive Apartments in Abu Dhabi to handle check-ins, verify guest identity and payments, assign rooms, and issue keys while ensuring accurate billing and daily reports. The role requires strong customer service and adherence to policy.

You will balance cash, prepare cashier reports, and support training of team members, while maintaining confidentiality and professional appearance.