Front Desk Talent Coach - Guest Services Leader

Tanqeeb; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Marriott International is seeking a Front Desk Host at W Hotels in Abu Dhabi to welcome guests, verify identities, and manage check-ins with professionalism. You will assign rooms, activate keys, process payments, and balance daily cashiering tasks.

Role requires strong communication, guest service excellence, and the ability to handle POS systems and supervisory duties. A high school diploma and previous guest services experience are preferred; equality and safety are core values of our team.

Qualifications

• High school diploma or GED required.
• At least 1 year of related front desk or guest services experience.
• 1 year of supervisory experience preferred.
• No license or certification required.

Responsibilities

• Process all guest check-ins, verifying identity and payment.
• Assign rooms and issue keys; activate accounts per guest requirements.
• Balance and prepare cashier and closing reports; handle all payments and vouchers.
• Provide directions and information; respond to guest requests and follow up.
• Maintain confidentiality and follow safety and security procedures.

Skills

Guest services

Cash handling

Communication skills

POS systems

Team supervision

Education

High school diploma or GED

Job description

Marriott International is seeking a Front Desk Host at W Hotels in Abu Dhabi to welcome guests, verify identities, and manage check-ins with professionalism. You will assign rooms, activate keys, process payments, and balance daily cashiering tasks.

Role requires strong communication, guest service excellence, and the ability to handle POS systems and supervisory duties. A high school diploma and previous guest services experience are preferred; equality and safety are core values of our team.