Guest Experience Expert: Front Desk & Local Guidance

Sheraton Hotels & Resorts; Sharjah; On-site; AED 33,000 - 50,000; Full time

Job summary

Sheraton Hotels & Resorts is seeking a Guest Experience Expert in Sharjah, United Arab Emirates, to help create memorable stays. You will support guests from check-in to check-out, assist with requests, and share local highlights to enhance the guest journey.

This full-time, non-management position emphasizes safety, confidentiality, professional appearance, and adherence to hotel policies, with duties moving across front desk operations and guest services as needed.

Qualifications

• Education: High school diploma or GED required.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
• They handle operations, address guest requests, complete reports, and highlight local experiences to guests.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts is seeking a Guest Experience Expert in Sharjah, United Arab Emirates, to help create memorable stays. You will support guests from check-in to check-out, assist with requests, and share local highlights to enhance the guest journey.

This full-time, non-management position emphasizes safety, confidentiality, professional appearance, and adherence to hotel policies, with duties moving across front desk operations and guest services as needed.