Guest Experience Maestro

Sheraton Hotels & Resorts; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai invites guest experience experts to join our frontline team. You will greet guests, assist with check-in/out, address requests, and coordinate services to create memorable stays.

The role emphasizes professionalism, safety, and following Marriott standards. High school diploma required; no prior experience necessary. We value teamwork, reliability, and a passion for hospitality.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None.

Responsibilities

• Greet guests and assist with check-in/check-out processes.
• Address guest requests and coordinate services to enhance their stay.
• Prepare and review reports related to daily operations.
• Share highlights of the local area to enrich guest experiences.

Education

High school diploma or GED equivalent

Job description

Sheraton Hotels & Resorts in Dubai invites guest experience experts to join our frontline team. You will greet guests, assist with check-in/out, address requests, and coordinate services to create memorable stays.

The role emphasizes professionalism, safety, and following Marriott standards. High school diploma required; no prior experience necessary. We value teamwork, reliability, and a passion for hospitality.