Guest Experience Pro — Dubai

Four Points by Sheraton; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a Guest Experience Expert to help guests during check-in and check-out while making their stay memorable. You will handle guest requests, process operational needs, complete reports, and share local highlights.

You may assist guests with luggage and guiding them through the hotel experience, always maintaining professional appearance and courteous service.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Experience Experts will guide guests through their stay with a proactive service approach.
• Handle guest requests, assist with loading/unloading luggage, and complete reports as required.
• Maintain professional appearance and adhere to company policies while ensuring guest satisfaction.

Education

High school diploma or GED

Job description

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a Guest Experience Expert to help guests during check-in and check-out while making their stay memorable. You will handle guest requests, process operational needs, complete reports, and share local highlights.

You may assist guests with luggage and guiding them through the hotel experience, always maintaining professional appearance and courteous service.