Guest Arrival Experience Specialist

Sheraton Hotels & Resorts; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai is seeking a Guest Arrival Expert to ensure smooth arrivals and departures, greeting guests, handling requests, and guiding them through their stay with a memorable service experience.

This full-time, non-management role on Sheikh Zayed Road at Mall of the Emirates emphasizes professional appearance, confidentiality, and collaboration with hotel teams to uphold Marriott's standards.

Qualifications

• High school diploma or G.E.D. equivalent required.
• No related work experience.
• No supervisory experience.

Responsibilities

• Greet guests and assist with arrival/check-in processes to ensure a smooth start of their stay.
• Address guest requests and provide local information to enhance guest experience.
• Complete operational reports and coordinate with hotel teams to maintain seamless service.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Dubai is seeking a Guest Arrival Expert to ensure smooth arrivals and departures, greeting guests, handling requests, and guiding them through their stay with a memorable service experience.

This full-time, non-management role on Sheikh Zayed Road at Mall of the Emirates emphasizes professional appearance, confidentiality, and collaboration with hotel teams to uphold Marriott's standards.