Guest Experience Specialist

Al Futtaim Private Company (LLC); Abu Dhabi; Presencial; AED 72.000 - 144.000; Jornada completa

Descripción de la vacante

Al Futtaim Private Company (LLC) is seeking a customer-focused Retail Sales team member in Abu Dhabi. You will warmly welcome customers, understand their needs, and guide them to the right department or Sales Executive.

You’ll ensure smooth connections for appointments and maintain a seamless journey from arrival to departure. The role requires at least 1 year in customer service or a customer-facing position, ideally in automotive retail, plus strong written and spoken English.

Formación

• Customer service excellence and interpersonal skills are essential.
• Strong written and spoken English.
• Confident, engaging personality focused on the customer.
• Professional, welcoming, and customer-focused approach.
• Self-motivated with a strong work ethic.
• Commitment to respect, integrity, collaboration, and excellence.

Responsabilidades

• Provide customers with a warm, professional welcome at the branch.
• Identify customer needs and purpose of visit.
• Direct customers to the correct department or sales executive.
• Ensure appointments connect smoothly with the right Sales Executive.
• Support a seamless customer journey throughout the branch experience.
• Make customers feel valued when leaving the branch.
• Collaborate with Branch Managers, Sales Executives, and support teams to deliver excellent service.

Conocimientos

Customer service

Interpersonal skills

English proficiency

Confident and engaging

Work ethic

Integrity and collaboration

Educación

Bachelor’s degree or equivalent

Descripción del empleo

Al Futtaim Private Company (LLC) is seeking a customer-focused Retail Sales team member in Abu Dhabi. You will warmly welcome customers, understand their needs, and guide them to the right department or Sales Executive.

You’ll ensure smooth connections for appointments and maintain a seamless journey from arrival to departure. The role requires at least 1 year in customer service or a customer-facing position, ideally in automotive retail, plus strong written and spoken English.