Guest Experience & Sales Support Lead

Four Points by Sheraton; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Four Points by Sheraton Dubai on Sheikh Zayed Road is seeking a Sales & Marketing associate to handle guest inquiries, process reservations, and support revenue growth through up-selling and loyalty programs.

The role involves coordinating with Sales, Data Administration, and Accounting, delivering professional service, and maintaining brand standards while working full-time in a non-management position.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience.
• No supervisory experience required.

Responsibilities

• Resolve guest calls, requests, or problems by coordinating with Sales, Data Administration, and Accounting.
• Upsell and maximize revenue while maintaining guest loyalty.
• Enter and process Marriott Rewards information and reservations.
• Perform general office duties to support Sales & Marketing.

Education

High school diploma or GED

Job description

Four Points by Sheraton Dubai on Sheikh Zayed Road is seeking a Sales & Marketing associate to handle guest inquiries, process reservations, and support revenue growth through up-selling and loyalty programs.

The role involves coordinating with Sales, Data Administration, and Accounting, delivering professional service, and maintaining brand standards while working full-time in a non-management position.