Event Center Booking & Guest Experience Specialist

Four Points by Sheraton; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a Non-Management Sales & Marketing professional to handle guest requests, process reservations, and apply sales techniques to boost revenue while preserving guest loyalty.

You will assist management in training team members, maintain brand standards, and ensure flawless guest interactions from booking to check-out, while adhering to Marriott policies and delivering friendly, professional service.

Qualifications

• High school diploma or GED.
• At least 2 years of related work experience.
• No supervisory experience required.

Responsibilities

• Contact appropriate individual or department to resolve guest calls, requests, or problems.
• Use sales techniques that maximize revenue while maintaining guest loyalty.
• Enter Marriott Rewards information into software when taking guest reservations.
• Assist management in training and motivating employees; follow all company policies and procedures; ensure uniform and professional appearance.

Skills

Sales techniques

Guest service

Education

High school diploma or GED

Job description

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a Non-Management Sales & Marketing professional to handle guest requests, process reservations, and apply sales techniques to boost revenue while preserving guest loyalty.

You will assist management in training team members, maintain brand standards, and ensure flawless guest interactions from booking to check-out, while adhering to Marriott policies and delivering friendly, professional service.