Guest Experience Concierge — VIP & Events

Tanqeeb; Abu Dhabi; On-site; AED 75,000 - 95,000; Full time

Job summary

Galadari Motors in Abu Dhabi invites applications for a Guest Relation Officer to deliver a premium front-desk experience at our showrooms. The role focuses on personalized service, VIP guest care, and proactive problem solving within a high-end automotive environment.

You will promote loyalty programs, build lasting relationships with guests, and assist in coordinating events. Aware of high standards, you will excel in team-based, customer-focused settings and drive guest satisfaction.

Qualifications

• Graduate preferably in business management.
• 2–3 years of reception/front desk experience.
• Excellent communication skills.
• Proactive, hardworking, goal-oriented and motivated.
• Fluency in English; Arabic language a plus.
• Good team player in a high-pressure environment.
• Excellent relationship management skills.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Provide personalized, premium front-desk service to showroom guests.
• Handle guest issues, escalate and resolve promptly.
• VIP and special guest services with professionalism and discretion.
• Promote loyalty programs and gather guest feedback.
• Build relationships and foster brand loyalty with guests.
• Assist in planning and coordinating events and meetings.
• Perform ad-hoc duties as directed by Management.

Skills

Reception/front desk experience

Excellent communication

Proactive / goal oriented

MS Office proficiency

Team player under pressure

Education

Graduate in business management

Tools

Microsoft Office Suite

Job description

Galadari Motors in Abu Dhabi invites applications for a Guest Relation Officer to deliver a premium front-desk experience at our showrooms. The role focuses on personalized service, VIP guest care, and proactive problem solving within a high-end automotive environment.

You will promote loyalty programs, build lasting relationships with guests, and assist in coordinating events. Aware of high standards, you will excel in team-based, customer-focused settings and drive guest satisfaction.