Guest Experience Concierge — VIP & Events

Tanqeeb

Abu Dhabi

On-site

AED 75,000 - 95,000

Full time

12 days ago
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Job summary

Galadari Motors in Abu Dhabi invites applications for a Guest Relation Officer to deliver a premium front-desk experience at our showrooms. The role focuses on personalized service, VIP guest care, and proactive problem solving within a high-end automotive environment.

You will promote loyalty programs, build lasting relationships with guests, and assist in coordinating events. Aware of high standards, you will excel in team-based, customer-focused settings and drive guest satisfaction.

Qualifications

  • Graduate preferably in business management.
  • 2–3 years of reception/front desk experience.
  • Excellent communication skills.
  • Proactive, hardworking, goal-oriented and motivated.
  • Fluency in English; Arabic language a plus.
  • Good team player in a high-pressure environment.
  • Excellent relationship management skills.
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

  • Provide personalized, premium front-desk service to showroom guests.
  • Handle guest issues, escalate and resolve promptly.
  • VIP and special guest services with professionalism and discretion.
  • Promote loyalty programs and gather guest feedback.
  • Build relationships and foster brand loyalty with guests.
  • Assist in planning and coordinating events and meetings.
  • Perform ad-hoc duties as directed by Management.

Skills

Reception/front desk experience
Excellent communication
Proactive / goal oriented
MS Office proficiency
Team player under pressure

Education

Graduate in business management

Tools

Microsoft Office Suite

Job description

Galadari Motors in Abu Dhabi invites applications for a Guest Relation Officer to deliver a premium front-desk experience at our showrooms. The role focuses on personalized service, VIP guest care, and proactive problem solving within a high-end automotive environment.

You will promote loyalty programs, build lasting relationships with guests, and assist in coordinating events. Aware of high standards, you will excel in team-based, customer-focused settings and drive guest satisfaction.

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