Guest Experience & F&B Service Expert

Sheraton Hotels & Resorts; Dubai; On-site; AED 42,000 - 72,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai seeks a Guest Service Expert to deliver a memorable dining experience. You will set tables, interact with guests, communicate with the kitchen, and ensure clean, well-organized service areas to support exceptional guest satisfaction.

The role emphasizes professionalism, adherence to policies, and teamwork as part of a global hospitality brand. Experience is not required beyond a year, and the company values a strong guest-focused attitude.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Set tables, communicate with the kitchen, interact and serve guests, or clean work areas and supplies to ensure a high-quality guest experience.
• Read and visually verify menu information.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees.

Education

High school diploma or G.E.D. equivalent.

Job description

Sheraton Hotels & Resorts in Dubai seeks a Guest Service Expert to deliver a memorable dining experience. You will set tables, interact with guests, communicate with the kitchen, and ensure clean, well-organized service areas to support exceptional guest satisfaction.

The role emphasizes professionalism, adherence to policies, and teamwork as part of a global hospitality brand. Experience is not required beyond a year, and the company values a strong guest-focused attitude.