Guest Experience Center Supervisor

Minor International; Ras Al Khaimah; On-site; AED 56,000 - 100,000; Full time

Job summary

Minor International in Ras Al Khaimah is seeking a guest-focused Front Office Host to greet guests and manage reservations with efficiency and courtesy. You will be an information provider, diplomat, and hospitality ambassador, ensuring a warm first impression and accurate service delivery.

The role requires excellent English, strong customer service, and experience with front office systems. You will stay informed about hotel products, promotions, and rates while upholding brand standards and

Qualifications

• Strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Experience with Front Office Systems.

Responsibilities

• Be an ambassador for the hotel and brand, creating a strong first impression for guests.
• Monitor daily guest arrivals and ensure reservations are honored and requests met.
• Stay up-to-date with hotel products, services, facilities, and promotions to inform guests.

Skills

Customer service

Front office operations

English fluency

Communication skills

Tools

Front Office Systems

Job description

Minor International in Ras Al Khaimah is seeking a guest-focused Front Office Host to greet guests and manage reservations with efficiency and courtesy. You will be an information provider, diplomat, and hospitality ambassador, ensuring a warm first impression and accurate service delivery.

The role requires excellent English, strong customer service, and experience with front office systems. You will stay informed about hotel products, promotions, and rates while upholding brand standards and