Guest Experience Attendant — Attractions Operations

Confidential Company; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Confidential Company in Dubai is seeking an Attractions Attendant to ensure safe, efficient, and guest-focused operation of assigned attractions, delivering an exceptional park experience. You will perform pre-opening checks, operate rides, assist guest loading, and support queue management.

The role requires at least 1 year in hospitality or leisure operations, strong English skills, and safety certifications.

Qualifications

• Minimum 1 year of experience in hospitality, entertainment, customer service, tourism or leisure operations.
• Experience in multicultural environments; UAE/GCC experience preferred.
• First Aid, Safety or Customer Service certifications (IAAPA or amusement park related).

Responsibilities

• Conduct pre-opening inspections and safety checks for attractions.
• Operate attractions following procedures and safety standards.
• Assist guests with loading/unloading and manage queue and VIP Fast Pass operations.
• Deliver clear ride safety instructions and respond to guest inquiries.
• Escalate complex issues to Team Leader or Supervisor.
• Collaborate with Maintenance, Guest Services, Security and HSE teams.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Team-oriented

Safety focus

MS Office

Education

High School Diploma or equivalent

Diploma or Bachelor’s Degree in First Aid Safety or Customer Service certifications IAAPA or amusement park-related certification

Tools

MS Office

Job description

Confidential Company in Dubai is seeking an Attractions Attendant to ensure safe, efficient, and guest-focused operation of assigned attractions, delivering an exceptional park experience. You will perform pre-opening checks, operate rides, assist guest loading, and support queue management.

The role requires at least 1 year in hospitality or leisure operations, strong English skills, and safety certifications.