Guest Experience Architect

Four Points by Sheraton; Dubai; On-site; AED 42,000 - 62,000; Full time

Job summary

Four Points by Sheraton Dubai on Sheikh Zayed Road is seeking a Guest Experience Expert for a full-time, non-management role in Rooms & Guest Services Operations. You will welcome guests, assist with check-in/check-out, handle requests, and guide guests through their stay.

You will move around the property, assist with luggage, load/unload vehicles, and coordinate with other teams to ensure a memorable experience. A high school diploma is required; no prior experience is needed.

Qualifications

• Minimum high school diploma or GED.
• No related work experience required.
• Ability to communicate clearly and professionally.

Responsibilities

• Assist guests with check-in/check-out and guest requests to ensure a seamless stay.
• Provide luggage assistance and transport to/from the bell area and guest rooms.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

Four Points by Sheraton Dubai on Sheikh Zayed Road is seeking a Guest Experience Expert for a full-time, non-management role in Rooms & Guest Services Operations. You will welcome guests, assist with check-in/check-out, handle requests, and guide guests through their stay.

You will move around the property, assist with luggage, load/unload vehicles, and coordinate with other teams to ensure a memorable experience. A high school diploma is required; no prior experience is needed.