Guest Experience Concierge — Dubai

Four Points by Sheraton; Dubai; On-site; AED 32,000 - 52,000; Full time

Job summary

Four Points by Sheraton on Sheikh Zayed Road, Dubai, UAE, is seeking a Front Office Guest Experience Expert for a Full Time, non-management role. The position emphasizes delivering a memorable guest experience—from check-in and check-out to guiding guests through their stay on a busy hotel floor.

Responsibilities include processing operational needs, addressing guest requests, preparing reports, and sharing local highlights with guests while maintaining professional appearance and

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
• They assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
• They processing operational needs, addressing guest requests, completing reports, or sharing local highlights as part of the guest experience.

Education

High school diploma or GED equivalent

Job description

Four Points by Sheraton on Sheikh Zayed Road, Dubai, UAE, is seeking a Front Office Guest Experience Expert for a Full Time, non-management role. The position emphasizes delivering a memorable guest experience—from check-in and check-out to guiding guests through their stay on a busy hotel floor.

Responsibilities include processing operational needs, addressing guest requests, preparing reports, and sharing local highlights with guests while maintaining professional appearance and