Guest Experience Specialist - F&B

Four Points by Sheraton; Dubai; On-site; AED 50,000 - 75,000; Full time

Job summary

Four Points by Sheraton Dubai is hiring a Guest Service Expert to deliver warm, personalized service to guests on a busy hotel floor. You will assist guests, present menus, and coordinate with the kitchen to ensure smooth dining experiences.

The ideal candidate will have a high school diploma, up to 1 year in guest services, and a professional appearance with strong communication skills. This full-time role requires standing and moving for extended periods in a hotel environment.

Qualifications

• High school diploma or GED equivalent.
• Less than 1 year related work experience.
• No supervisory experience.

Responsibilities

• Set tables and assist guests in a courteous manner.
• Coordinate with kitchen to ensure timely service and accuracy of orders.
• Maintain a clean and safe work area, follow hygiene and appearance standards.

Skills

Guest Service

Customer Interaction

Communication Skills

Education

High school diploma

Job description

Four Points by Sheraton Dubai is hiring a Guest Service Expert to deliver warm, personalized service to guests on a busy hotel floor. You will assist guests, present menus, and coordinate with the kitchen to ensure smooth dining experiences.

The ideal candidate will have a high school diploma, up to 1 year in guest services, and a professional appearance with strong communication skills. This full-time role requires standing and moving for extended periods in a hotel environment.