Guest Experience Host - F&B Service

Four Points by Sheraton; Dubai; On-site; AED 39,000 - 73,000; Full time

Job summary

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a Guest Service Expert for a full-time, on-site role. You will greet guests, assist with seating, and coordinate with kitchen staff to ensure smooth service.

Responsibilities include interacting with guests, serving with professionalism, maintaining clean work areas, and verifying menu details. Prior hospitality experience is preferred, with a focus on safety, appearance, and guest satisfaction.

Qualifications

• High school diploma or GED required.
• Less than 1 year of related work experience preferred.
• No supervisory experience required.

Responsibilities

• Set tables and assist guests with menu selections to ensure a smooth dining experience.
• Communicate with the kitchen and front-of-house teams to deliver accurate orders.
• Interact with and serve guests, maintaining a high level of hospitality and professionalism.
• Clean and organize work areas and supplies; handle items weighing up to 25 pounds without assistance.
• Assist in managing the menu information and verify dish details visually.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or GED

Job description

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a Guest Service Expert for a full-time, on-site role. You will greet guests, assist with seating, and coordinate with kitchen staff to ensure smooth service.

Responsibilities include interacting with guests, serving with professionalism, maintaining clean work areas, and verifying menu details. Prior hospitality experience is preferred, with a focus on safety, appearance, and guest satisfaction.