Guest Experience Expert — F&B Service (Dubai)

Four Points by Sheraton; Dubai; On-site; AED 45,000 - 73,000; Full time

Job summary

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a Guest Service Expert for a full-time, non-management position. You will interact with guests, assist in dining operations, and support the kitchen team to ensure a smooth, memorable experience for diners.

The role emphasizes professional appearance, safety, and adherence to Marriott standards, with responsibilities ranging from greeting guests to clearing tables and maintaining service areas.

Qualifications

• High school diploma or GED equivalent.
• Less than 1 year related work experience.
• No supervisory experience required.
• License or Certification: None

Responsibilities

• Greet and assist guests, taking orders and guiding dining experience in a courteous, professional manner.
• Set tables, manage seating flow, and communicate with kitchen to ensure timely service.
• Deliver food and beverages, interact with guests, and handle payments in a friendly, efficient way.
• Maintain cleanliness and organization of dining area and service stations.
• Follow safety, hygiene, and hotel policies to ensure guest satisfaction.

Skills

Guest service

Education

High school diploma or GED

Job description

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a Guest Service Expert for a full-time, non-management position. You will interact with guests, assist in dining operations, and support the kitchen team to ensure a smooth, memorable experience for diners.

The role emphasizes professional appearance, safety, and adherence to Marriott standards, with responsibilities ranging from greeting guests to clearing tables and maintaining service areas.