Guest Experience Ambassador - Hotel Front Desk

Gulf Workforce; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Gulf Workforce in Dubai is seeking a courteous Hotel Front Desk Agent to welcome guests, manage check-in and check-out, and handle reservations with precision and a positive demeanor.

You will coordinate with various hotel departments, maintain accurate guest records, and deliver exceptional service to ensure a smooth stay for guests and repeat visits. This role is based on-site in Dubai and requires a professional, guest-focused attitude.

Qualifications

• 1-2 years of relevant experience in hotel reception or front-desk operations.
• Excellent communication and interpersonal skills.
• Strong customer service and guest-handling abilities.
• Good organizational and multitasking skills.
• Professional attitude and appearance.

Responsibilities

• Welcome guests and manage check-in and check-out procedures.
• Handle reservations and guest enquiries.
• Respond to guest requests and coordinate with hotel departments.
• Maintain accurate guest records and front-desk documentation.

Skills

Front-desk experience

Communication

Customer service

Multitasking

Professional appearance

Job description

Gulf Workforce in Dubai is seeking a courteous Hotel Front Desk Agent to welcome guests, manage check-in and check-out, and handle reservations with precision and a positive demeanor.

You will coordinate with various hotel departments, maintain accurate guest records, and deliver exceptional service to ensure a smooth stay for guests and repeat visits. This role is based on-site in Dubai and requires a professional, guest-focused attitude.