Guest Experience Ambassador - Front Desk

Rixos Hotels; Abu Dhabi; On-site; AED 67,000 - 89,000; Full time

Benefits offered by this job

Employee benefit card offeringdiscount

Learning programs through our Academie

Opportunity to develop your talent and

Planet 21 CSR initiatives

Job summary

Rixos Hotels in Abu Dhabi seeks a Reception Agent to welcome guests from their arrival through departure, ensuring a memorable stay. You will check-in, respond to requests, and settle accounts with exceptional service while promoting hotel facilities and upselling where appropriate.

Experience with Opera or a related PMS and fluency in English are preferred; additional languages are a plus. Join a team that values diversity and offers development opportunities, learning programs, and Accor

Qualifications

• Service oriented and guest-first mindset required.
• Fluency in English; additional languages are a plus.
• Experience with Opera or a related property management system.

Responsibilities

• Greet, check-in, respond to requests and settle accounts with exceptional service.
• Take initiative to add a personalized experience for guests.
• Proudly promote hotel facilities and upsell to enhance a guest’s stay.

Skills

Service focused personality

Fluency in English

Opera PMS

Tools

Opera PMS

Job description

Rixos Hotels in Abu Dhabi seeks a Reception Agent to welcome guests from their arrival through departure, ensuring a memorable stay. You will check-in, respond to requests, and settle accounts with exceptional service while promoting hotel facilities and upselling where appropriate.

Experience with Opera or a related PMS and fluency in English are preferred; additional languages are a plus. Join a team that values diversity and offers development opportunities, learning programs, and Accor