Guest-Centric Food & Beverage Server

Rotana Hotels; Dubai; On-site; AED 28,000 - 61,000; Full time

Job summary

Rotana Hotels in Dubai is seeking dynamic Waiter/Waitress to deliver professional service and create memorable dining experiences. You will greet guests, seat them, and serve with discretion while maintaining high standards.

You are expected to acquire in-depth knowledge of the outlet's food and beverage menu, monitor quality, handle inquiries, maintain hygiene, prepare for service, minimize wastage, and use upselling techniques to enhance guest satisfaction and revenue.

Responsibilities

• Greet guests, seat customers and serve them in a professional, discreet and personalized way
• Acquire in-depth knowledge of the menu to advise guests
• Maintain hygiene and cleanliness standards in the outlet
• Monitor quality of food & beverages being served
• Attend to customer complaints/queries satisfactorily
• Prepare for service (mis-en-place) and post-service duties
• Minimize wastage, breakage and spoilage
• Utilize upselling techniques to exceed guest expectations and increase revenue

Job description

Rotana Hotels in Dubai is seeking dynamic Waiter/Waitress to deliver professional service and create memorable dining experiences. You will greet guests, seat them, and serve with discretion while maintaining high standards.

You are expected to acquire in-depth knowledge of the outlet's food and beverage menu, monitor quality, handle inquiries, maintain hygiene, prepare for service, minimize wastage, and use upselling techniques to enhance guest satisfaction and revenue.