Guest Experience Specialist - Waiter/Waitress

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 20,000 - 31,000; Full time

Job summary

A hospitality establishment in Dubai is looking for a friendly, energetic Waiter / Waitress to provide excellent dining service and ensure a positive guest experience.

Greet guests, take orders, serve food and drinks, explain menu items, and coordinate with the kitchen and other team members while maintaining cleanliness and safety standards.

This role rewards clear communication, teamwork, and the ability to work smoothly under pressure in a busy dining environment.

Qualifications

• Experience as a waiter/waitress is preferred.
• Strong communication and customer service skills.
• Willingness to learn and work well in a fast-paced environment.

Responsibilities

• Greet guests and welcome them in a friendly manner.
• Take food and beverage orders accurately.
• Serve food and drinks efficiently and professionally.
• Explain menu items and provide recommendations when required.
• Maintain cleanliness and organization of dining areas.
• Check guest satisfaction and respond to requests promptly.
• Process bills and payments accurately.
• Coordinate with kitchen and other service staff.
• Follow food safety, hygiene, and workplace safety standards.
• Handle customer concerns politely and elevate issues when necessary.

Skills

Communication

Customer service

Teamwork

Time management

Under pressure

Food & beverage knowledge

Education

High School Diploma or equivalent

Job description

A hospitality establishment in Dubai is looking for a friendly, energetic Waiter / Waitress to provide excellent dining service and ensure a positive guest experience.

Greet guests, take orders, serve food and drinks, explain menu items, and coordinate with the kitchen and other team members while maintaining cleanliness and safety standards.

This role rewards clear communication, teamwork, and the ability to work smoothly under pressure in a busy dining environment.