Dynamic Waiter/Waitress — Elevate Guest Dining Experience

Rotana Ras Al Khaimah - The Mangroves; Ras Al Khaimah; On-site; AED 36,000 - 60,000; Full time

Job summary

Rotana Ras Al Khaimah - The Mangroves is seeking a dynamic Waiter/Waitress to deliver memorable dining experiences. You will greet guests, seat them, and provide knowledgeable guidance on the menu while maintaining impeccable service standards in a busy restaurant.

Ideal candidates have hospitality training, English proficiency, and strong guest relations skills. The role emphasizes up-selling, teamwork, and adherence to hygiene and service protocols in a welcoming environment.

Qualifications

• Diploma/degree in hospitality or vocational F&B training.
• Good command of English.
• Guest service and interpersonal skills essential.

Responsibilities

• Provide professional service to guests in a high-volume restaurant.
• Greet, seat, and serve guests in a courteous and personalized manner.
• Acquire in-depth knowledge of the menu to advise guests.
• Maintain hygiene and cleanliness in the outlet and assist with mis-en-place.
• Use up-selling techniques to enhance guest satisfaction and revenue.
• Resolve guest queries and complaints satisfactorily.

Skills

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job

Education

Diploma / Degree in Hospitality or Vocational Training in Food & Beverage

Job description

Rotana Ras Al Khaimah - The Mangroves is seeking a dynamic Waiter/Waitress to deliver memorable dining experiences. You will greet guests, seat them, and provide knowledgeable guidance on the menu while maintaining impeccable service standards in a busy restaurant.

Ideal candidates have hospitality training, English proficiency, and strong guest relations skills. The role emphasizes up-selling, teamwork, and adherence to hygiene and service protocols in a welcoming environment.