Guest Arrival Experience Specialist

Tanqeeb; Abu Dhabi; On-site; AED 45,000 - 61,000; Full time

Job summary

St. Regis Hotels & Resorts in Abu Dhabi is seeking a Guest Arrival Expert to ensure memorable first and last impressions for guests throughout their stay. You will assist with check-in/out processes, coordinate services, and share local highlights to enhance the guest experience.

Responsibilities include processing operational needs, addressing guest requests, completing reports, and maintaining professional appearance and confidentiality in line with Marriott standards.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

Responsibilities

• Greet guests during arrival and departure to ensure a smooth check-in and check-out experience.
• Coordinate services and address guest requests to enhance the stay.
• Complete reports and maintain confidentiality and Marriott standards in all interactions.

Education

High school diploma or GED

Job description

St. Regis Hotels & Resorts in Abu Dhabi is seeking a Guest Arrival Expert to ensure memorable first and last impressions for guests throughout their stay. You will assist with check-in/out processes, coordinate services, and share local highlights to enhance the guest experience.

Responsibilities include processing operational needs, addressing guest requests, completing reports, and maintaining professional appearance and confidentiality in line with Marriott standards.