Guest Arrival Experience Specialist

Tanqeeb; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Marriott International’s Westin hotels in Abu Dhabi are seeking a Guest Arrival Expert to greet guests, guide arrivals and departures, and deliver a memorable hospitality experience. You will handle requests, share local highlights, and ensure smooth check-ins while maintaining safety and a professional appearance.

The role requires a high school diploma or GED, no prior experience, and the ability to stand for extended periods in a fast-paced environment.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet guests and assist with arrival and departure procedures.
• Address guest requests and coordinate with hotel teams to ensure a smooth experience.
• Assist with reports and share local area highlights to enhance guest satisfaction.

Skills

Customer service

Hospitality

Communication

Teamwork

Education

High school diploma or GED

Job description

Marriott International’s Westin hotels in Abu Dhabi are seeking a Guest Arrival Expert to greet guests, guide arrivals and departures, and deliver a memorable hospitality experience. You will handle requests, share local highlights, and ensure smooth check-ins while maintaining safety and a professional appearance.

The role requires a high school diploma or GED, no prior experience, and the ability to stand for extended periods in a fast-paced environment.