Global TMC Partnerships Leader

Emirates Airlines - Other locations; Abu Dhabi; On-site; AED 600,000 - 900,000; Full time

Benefits offered by this job

Travel benefits

Flight discounts

Hotel discounts

Job summary

Emirates is seeking a Manager TMC Partnerships to own the segment strategy for TMCs, BTAs and client partnerships globally. You will lead a team of Global Key Account Managers to grow revenue and enhance customer experience across the Travel Management segment.

You will drive partnerships with global TMCs/BTAs, negotiate contracts, and shape the Emirates MICE proposition while aligning with commercial objectives and governance frameworks.

Qualifications

• Attested degree or honours qualification (12+3 or equivalent).
• 10+ years in Commercial/Sales or related area.
• Experience in corporate travel, airline sales or global account management.
• Proven track record managing TMCs/BTAs or strategic partnerships globally.
• Expertise in contract negotiation, performance management and governance.

Responsibilities

• Own and drive the segment strategy for TMCs, BTAs and client partnerships, aligned with Emirates Commercial and NPSD objectives.
• Build and strengthen strategic partnerships with global TMCs and BTAs, leading a business travel centre of excellence and a team of Global Key Account Managers to grow revenue and market presence.
• Lead and develop the Emirates MICE proposition and team, ensuring strategic revenue growth and global development in relevant markets.
• Develop, negotiate and manage strategic partnerships with airlines, financial institutions, payment providers and key internal stakeholders to create mutually beneficial commercial opportunities.
• Lead TMC and BTA contracting, ensuring alignment with Emirates policies, legal requirements and governance frameworks.
• Partner with Data and Systems teams to identify and deliver opportunities for automation, innovation and technology advancement that enhance the Emirates proposition and customer experience.
• Maintain effective servicing of global TMC relationships through business reviews, awareness of industry developments and global trends, including areas such as direct connectivity with Global Distribution Systems.
• Monitor performance, booking trends, pace and demand across TMCs and BTAs, translating insights into actions that support KPIs, sales targets, profitability and contractual compliance.

Skills

Commercial acumen

Contract negotiation

Stakeholder engagement

Strategic account management

Business development

Global market experience

Education

Attested Degree or Honours qualification (12+3 or equivalent)

Job description

Emirates is seeking a Manager TMC Partnerships to own the segment strategy for TMCs, BTAs and client partnerships globally. You will lead a team of Global Key Account Managers to grow revenue and enhance customer experience across the Travel Management segment.

You will drive partnerships with global TMCs/BTAs, negotiate contracts, and shape the Emirates MICE proposition while aligning with commercial objectives and governance frameworks.