Manager TMC Partnerships

The Emirates Group; Dubai; On-site; AED 450,000 - 700,000; Full time

Job summary

The Emirates Group is seeking a senior leader to define and own the TMC and BTA segment strategy, shaping Emirates Travel Management Company partnerships and client accounts. You will build global partnerships, lead a team of global key account managers, and drive commercial growth and customer experience across the segment.

You will negotiate contracts, align with Emirates governance, and partner with data and systems teams to advance automation and technology that enhances the Emirates

Qualifications

• Attested degree or honours qualification (12+3 or equivalent) and 10+ years in commercial sales or related area.
• Experience in corporate travel, airline sales or global account management with proven TMC/BTA exposure.

Responsibilities

• Own and implement the TMC and BTA segment strategy in coordination with Emirates teams.
• Build and strengthen strategic partnerships with global TMCs/BTAs and major partners.
• Lead contracting, governance, and compliance aligned with Emirates policies.
• Drive revenue growth, profitability and KPI attainment across segments.
• Collaborate with data teams to identify automation and tech opportunities.

Skills

Contract negotiation

Stakeholder engagement

Strategic account management

Business development

Global partner management

Commercial performance

Education

Attested degree or honours qualification (12+3 or equivalent)

Job description

Job Purpose

Job Purpose Manager TMC Partnerships is a defining commercial leadership role within Emirates Global Business organisation shaping our global business travel proposition and strengthening Emirates position as the preferred airline partner for Travel Management Companies TMCs and Business Travel Accounts BTAs You will own the overarching TMC and BTA segment strategy lead strategic relationships with major global partners and drive commercial growth innovation and customer experience across the segment With prime accountability towards an overall TMC and BTA revenue target this role combines global account leadership strategic partnerships commercial performance contracting and technology-led innovation strong In this role you will strong Own and drive the segment strategy for TMCs BTAs and client partnerships aligned with Emirates Commercial and NPSD objectives Build and strengthen strategic partnerships with global TMCs and BTAs leading a business travel centre of excellence and a team of Global Key Account Managers to grow revenue and market presence Lead and develop the Emirates MICE proposition and team ensuring strategic revenue growth and global development in relevant markets Develop negotiate and manage strategic partnerships with airlines financial institutions payment providers and key internal stakeholders to create mutually beneficial commercial opportunities Lead TMC and BTA contracting ensuring alignment with Emirates policies legal requirements and governance frameworks Partner with Data and Systems teams to identify and deliver opportunities for automation innovation and technology advancement that enhance the Emirates proposition and customer experience Maintain effective servicing of global TMC relationships through business reviews awareness of industry developments and global trends including areas such as direct connectivity with Global Distribution Systems Monitor performance booking trends pace and demand across TMCs and BTAs translating insights into actions that support KPIs sales targets profitability and contractual compliance

Qualification

strong To be considered for the role you must meet the below requirements strong Attested Degree or Honours qualification 12 3 or equivalent More than 10 years experience within Commercial Sales or a relevant related area Experience in corporate travel airline sales or global account management A proven track record of managing TMCs BTAs and or strategic partnerships at regional or global level Proven expertise in contract negotiation commercial performance management stakeholder engagement and strategic account and partnership management Strong commercial acumen including expertise in business development and the ability to drive performance and growth in complex global environments To be considered for the role, you must meet the below requirements: Attested Degree or Honours qualification (12+3 or equivalent). More than 10 years' experience within Commercial/Sales or a relevant related area. Experience in corporate travel, airline sales or global account management. A proven track record of managing TMCs, BTAs and/or strategic partnerships at regional or global level. Proven expertise in contract negotiation, commercial performance management, stakeholder engagement, and strategic account and partnership management. Strong commercial acumen, including expertise in business development and the ability to drive performance and growth in complex global environments.