Furniture Sales

Careernet; Ajman; On-site; AED 89,000 - 156,000; Full time

Job summary

Careernet is seeking a Furniture Sales Executive – Digital in the UAE to manage online inquiries, recommend products, and drive sales across digital channels. You will work with CRM to track leads and follow-ups, and collaborate with internal teams for orders and delivery updates.

The ideal candidate has 2–4 years in furniture/digital sales, is based in the UAE, and communicates effectively in English. Proficiency in Excel and CRM is required; Arabic is an added advantage.

Qualifications

• 2–4 years of experience in furniture sales, digital sales, or online sales.
• Mandatory experience in the furniture industry.
• Based in the UAE and able to work from UAE.
• Experience handling chat, email, WhatsApp, and phone inquiries.
• Hands-on CRM experience and MS Excel proficiency.
• Strong English communication; Arabic is a plus.

Responsibilities

• Handle customer inquiries through live chat, WhatsApp, email, and phone calls.
• Convert digital inquiries and leads into sales through follow-ups.
• Provide product specs, pricing, availability, promotions, and delivery details.
• Identify upsell and cross-sell opportunities.
• Address customer concerns and resolve queries promptly.
• Maintain records of customers, leads, and follow-ups in CRM.
• Coordinate with internal teams for order processing and updates.
• Work towards monthly sales targets and KPIs.

Skills

Digital sales

CRM software

MS Excel

Customer communication

Negotiation

Lead management

Sales conversion

Online engagement

Live chat

Job description

Experience: 2–4 Years

Looking for a sales-driven professional with experience in the furniture industry and a strong understanding of digital customer engagement and online sales!

We are hiring a Furniture Sales Executive – Digital to manage online customer inquiries, recommend suitable furniture products, drive sales conversions, and ensure an excellent customer experience across digital channels.

Key Responsibilities:

• Handle customer inquiries through live chat, WhatsApp, email, and phone calls.


• Convert digital inquiries and leads into confirmed sales through effective follow-ups.


• Provide information on product specifications, pricing, availability, promotions, and delivery.


• Identify upselling and cross-selling opportunities.


• Handle customer concerns and ensure timely resolution of queries.


• Maintain customer records, sales leads, and follow-ups using CRM software.


• Coordinate with internal teams for order processing and delivery updates.


• Work towards achieving monthly sales targets and KPIs.

Qualifications & Experience:

• 2–4 years of experience in furniture sales, digital sales, or online customer sales.


• Mandatory experience in the furniture industry.


• Must be currently based in the UAE.


• Experience handling customer interactions through chat, email, WhatsApp, and phone calls.


• Hands-on experience with CRM software.


• Good working knowledge of MS Office, particularly Excel.


• Excellent communication, negotiation, and customer-handling skills.


• Good command of English; Arabic will be an added advantage.

Ideal Candidate:

• Strong understanding of furniture products and retail sales.


• Customer-focused with a target-oriented approach.


• Skilled in digital customer engagement and sales conversion.


• Proactive in lead management, follow-ups, and closing sales.