Front Office Supervisor: Guest Experience Leader

Careers at UAE; Dubai; On-site; AED 55,800 - 89,280; Full time

Job summary

A leading hospitality company in Dubai seeks an experienced Front Office Supervisor to oversee reception operations, ensuring exceptional customer service and positive guest experiences. The ideal candidate has a background in customer service, strong communication skills, and a desire to advance within the hospitality industry. This full-time role emphasizes teamwork, leadership, and a commitment to high grooming standards.

Qualifications

• Previous experience in a customer-focused industry.
• Desire to progress within the Hospitality industry.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Ability to work on your own and as part of a team.

Responsibilities

• Supervise the efficient operations of reception including check in/out procedures.
• Support team members in handling guest requests and enquiries.
• Maximize room occupancy and use up-selling techniques to promote hotel services.
• Act in accordance with fire, health and safety regulations.

Skills

Customer service skills

Communication skills

IT proficiency

Teamwork

Job description

A leading hospitality company in Dubai seeks an experienced Front Office Supervisor to oversee reception operations, ensuring exceptional customer service and positive guest experiences. The ideal candidate has a background in customer service, strong communication skills, and a desire to advance within the hospitality industry. This full-time role emphasizes teamwork, leadership, and a commitment to high grooming standards.